We are a small, full service hearing aid clinic conveniently located on Fort St. near the Jubilee Hospital in Victoria, BC. For the last thirty years we have been offering a full range of hearing services including diagnostic testing, hearing aid and ALD dispensing, batteries, accessories, repairs and counseling for those struggling with tinnitus and hearing loss.

Our clinic has free parking and is situated on two major bus routes in Victoria, and is completely wheelchair accessible. We have a comfortable reception area and all of our clients are seen in the privacy of our clinician's office. All testing is completed in our sound treated testing booth, and our electronic equipment is serviced and calibrated annually to ensure the accuracy.



Dianne is our Patient Coordinator, who handles all our patients' phone calls and emails to book appointments, answer questions, and help however she can. She has been with E. Stacey Frank & Associates Inc. for 5 years and has upheld our philosophy of helping all our patients improve their hearing.



Jon started practicing audiology with the National Health Service in Wales in 2001, working in hospital based ear, nose and throat clinics. In 2006, he immigrated to Australia, where he lived until 2012. In 2012 Jon moved to Canada, where he has been practicing as a Hearing Instrument Practitioner in private clinics in the Lower Mainland and Vancouver Island. He currently lives in Mill Bay with his wife and 2 young daughters.

Call Us: 1-250-595-2388


1821 Fort St. Unit 102

Victoria, BC, V8R 1J6


Mon to Fri:     8:30 am - 12:00 pm

                        1:00 pm to 4:30 pm

Sat to Sun:     Closed

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