We are a small, full service hearing aid clinic conveniently located on Fort St. near the Jubilee Hospital in Victoria, BC. Our hearing healthcare professionals are hearing aid wearers. For the last thirty years we have been offering a full range of hearing services including diagnostic testing, hearing aid and ALD dispensing, batteries, accessories, repairs and counseling for those struggling with tinnitus and hearing loss. 

Our clinic has free parking and is situated on two major bus routes in Victoria, and is completely wheelchair accessible. We have a comfortable reception area and all of our clients are seen in the privacy of our clinician's office. All testing is completed in our sound treated testing booth, and our electronic equipment is serviced and calibrated annually to ensure the accuracy.

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Kathleen handles all our patients' phone calls and emails to book appointments, answer questions, and help however she can. Kathleen was raised on a grain and cattle farm near Calgary, AB and then worked in the Oil & Gas industry as an Engineering Technician for over 20 yrs.  Kathleen moved to Victoria 3 yrs ago to be near her daughter and family, while going back to school receiving certification as a Hypnotherapist to compliment her skills as a Reiki Master.  Client care is very important to Kathleen in all aspects to assist in the best way possible.

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Heidi graduated with distinction from Grant MacEwan University's Hearing Aid Practitioner program in 2019. Her professional background includes performing in musicals, teaching English in Asia and teaching yoga. Heidi understands firsthand the emotional implications that hearing impairment can have on one's life, as well as the benefits of adopting hearing amplification: she has hearing loss herself and wears hearing aids. Heidi brings a deep level of empathy and care to every appointment, and tailors each client's treatment plan according to their unique needs and desires. In her free time, Heidi can be found dancing, singing, practicing yoga and having adventures with her young family.